Are you interested in getting a new deck built on your San Antonio property? Do you wish there were a way to capture the deck of your dreams? If so, then you need to find a San Antonio deck builder with a knack for custom deck construction.
Doing so can unlock a plethora of benefits for your home. It can add value to your property, increase the aesthetic of your home’s exterior, and give your family more to enjoy whenever you stay in for the night.
See below for the several factors that you need to consider when choosing a deck builder in San Antonio.
1. Online Reviews
We get it. You want to know what you’re getting into before you commit to a certain deck-building company. You want to find a way of guaranteeing yourself that you’ll be satisfied with the result.
Thankfully, in this digital age, you have several ways to get the insight you need. You can either search online reviews on the company, look at client testimonials on their website, or reach out to the company directly to ask for references.
Start by searching online reviews. Simply type in the company’s name into Google and scan through the online reviews that pop up.
The ratings are something to note, but what you really want are the comments left behind by former customers. Be sure to get a feel for things like:
- Did the customer enjoy the experience they had with the San Antonio deck builder?
- Were there any bad experiences that the clients reported?
- What type of size, material, etc. did the clients mention about the deck they built?
- Do the clients state whether or not they’d recommend the service to others?
It all plays a factor. Positive online reviews show you that you can hire the Sain Antonio deck builder with confidence.
2. Constructive Conversation
Don’t ever hire a San Antonio deck builder—or any service, for that matter—without first talking with them over the phone.
You want to make sure that the customer service is up to par. Building a deck takes time. There are a lot of different components to the process. You want to find a service that overcommunicates and sets strict expectations for its staff.
Contact them and ask them questions about their service. Here are a few to help you get started:
- How long has your company been in service?
- What level of experience does your staff have?
- Do you subcontract out any part of your service?
- What is a realistic timeline for the dream deck that I want?
- Does your company have all the proper business insurance needs?
- What makes you the right fit for this project?
If you’re looking at a few different deck builders in the area, be sure to ask them all the same questions. That way you can compare their answers and line yourself up with the one that feels best.
Realistically, you’re looking for good communication and transparency. Finding a deck builder that sugarcoats everything won’t help you in the end.
3. Estimates and Quotes In Writing
Deck builders can toss out numbers, discounts, and quotes until they’re blue in the face, but none of it should mean anything to you until it’s in writing.
If you’ve been burned by a service before, think back to your initial conversations with them. Did they ever put anything they promised you into writing? Was there any sort of accountability holding them to their word?
Some deck builders are only in it to put money in their pocket. If the offer seems too good to be true, it probably is. Get something in writing or run away.
One of the most telling signs that a company has a customer-first mindset is if they put down their estimates and details of the deck they’re building in writing. It will hold them and their staff accountable for delivering on your vision.
Again, there are deck builders out there that you’ll want to avoid at all costs. You can quickly eliminate them from your list by asking them to take a look at a portfolio of their previous work.
Be cautious of portfolios that use too many pictures with filters on them. It might be their way of disguising the quality of the finish.
A San Antonio deck builder of integrity will proudly show you a portfolio of their finest work, then walk through each of the pictures in greater detail. As a bonus, seeing these photos might spark inspiration for your new deck!
Last but not least, you want to find a deck builder with experience. Someone that has been servicing the San Antonio community for many years.
Experience is an intangible luxury in deck building. An experienced deck builder can identify any potential problems before they occur.
They can also use their experience to help you plan your dream deck. You can show them inspiration for your deck and they’ll make recommendations to accommodate it.
It also helps your project from a budgetary standpoint. They’ll use their vast knowledge of the process and building materials to ensure your project comes in at a price that’s beneficial for your budget.
Invest in Your Ideal San Antonio Deck Builder
Now that you have seen a list of factors to look for in the San Antonio deck builder that you hire, be sure to use it to your advantage.
Be sure to read this article for a detailed guide on all the different types of decks and how to choose one for your home.
For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.